Privacy Policy

Last updated: February 24, 2021.

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This notice describes our Privacy Policy applicable to all services offered and administered by www.qumirearth.com (the Website), which is operated by Q’umir FZCO whose registered address is Dubai Silicon Oasis, DPP, Building A2, Dubai, United Arab Emirates (“UAE”). 

Q’umir FZCO ("Q’umir") knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

By visiting and/or shopping on (the Website), you are accepting the practices described in this Privacy Policy, you agree and, where required, you consent to the collection, use and transfer of your information as set out in this policy. Personal Information gathered about you and processed in accordance with this Privacy Policy is controlled by the laws of the UAE, including but not limited to the Federal Law No. 3 of 1987 – UAE Penal Code.

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1. Information that we collect from you

When you visit or shop through Q’umir, you may be asked to provide information about yourself (“Personal Information”), including but not limited to: your name, contact details, postal address and payment information such as credit or debit card information. We may also collect information about your usage of Q’umir and information about you from the messages you post and the e-mails or letters you send to us, and any other Personal Information provided by you.

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2. Use Of Your Information

Your Personal Information will enable us to provide you with access to the relevant parts of the Website and to deliver the products you have requested. It will also enable us to bill you and where necessary, to contact you concerning our products. We will also use and analyze the Personal Information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this Privacy Policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.

We may use your Personal Information to contact you for your views on our products and to notify you occasionally about important changes or developments to the Website or our products.

You agree that we may use your Personal Information to let you know about our other products that may be of interest to you including products that may be the subject of direct marketing and we may contact you to do so by telephone, mobile messaging (e.g., SMS, MMS , etc.) as well as by e-mail. Where you have chosen at a device level to begin or continue receiving push notifications from us, we may send you push notifications relating to the services that you have requested from us and information about our services and offers. 

If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out below and/or amending your profile accordingly.

 

3. Disclosure of your information

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. www.qumirearth.com will not pass any debit/credit card details to third parties. Q’umir will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

We may use the Personal Information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation, or in order to enforce our Website Terms and any other agreement, or to protect the rights of Q’umir. This includes exchanging information with other companies and organizations for the purposes of fraud protection and prevention and reducing credit risk as permitted by law. In this case we will inform you about the disclosure and the entity we disclosed your Personal Information to.

We may share or need to transfer to or store Personal Information we have received from you with affiliates and subsidiaries of Q’umir ("Affiliates") which are located in countries or jurisdictions other than the UAE.   We will ensure compliance with all relevant UAE data protection legislation and all applicable laws in the relevant jurisdiction which relate to data protection and privacy issues and we will ensure that compliance can be demonstrated. By your voluntary submission of Personal Information to us, you are consenting to the disclosure, transfer and use of your Personal Information outside of the UAE for the purposes described in this Privacy Policy. The Website (www.qumirearth.com) is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

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4. Security and Data Retention

We take steps to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your Personal Information for a reasonable period or as long as the law requires.

Where you have chosen a password, which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your Personal Information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.

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5. Accessing and Updating

You have the right to request and see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out below. 

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6. Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time. The date of the most recent revisions will appear on this page. Any changes to our Privacy Policy will be posted on the Website and, where appropriate, we will send you an  e-mail notification of any significant changes of how we process your information and you will be requested to provide your consent to such changes when required by law.

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7. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed via e-mail: contact@qumirearth.com. We will address your queries in accordance with the regime established by the applicable legislation.